Refund policy

Returns & Refunds Policy

14-Day Return Policy

We offer a 14-day return policy. You have 14 days after receiving your item to request a return.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • The item must be in the original packaging.
  • Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

  • Products damaged by misuse or improper handling.
  • Items returned without original packaging.
  • Clearance or final sale items.
  • Gift cards.

How to Start a Return

To start a return, please contact us at:

antoinenoriko3.@gmail.com

Please include:

  • Your order number
  • Reason for return
  • Photos (if the item is defective or damaged)

We will provide return instructions after reviewing your request.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The product arrives damaged.
  • The wrong item was shipped.
  • The product has a manufacturing defect.

Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved, your refund will be issued to your original payment method within 5-10 business days.

Please note that your bank or credit card provider may require additional processing time.

Damaged or Incorrect Items

Please inspect your order upon arrival.

If you receive a defective, damaged, or incorrect item, contact us within 48 hours of delivery so we can resolve the issue promptly.

Contact Us

For any questions regarding returns or refunds, please contact:

antoinenoriko3.@gmail.com